Training Videos
Vocalocity has created videos to help you configure your phone system from the most simple, to the most advanced of tasks. Our hope is the videos will help anyone with just a click of the mouse. If you have any issues with the videos, please let us know.Quick Links:
End User Videos
End User
Questioning how to forward a call to your home phone, or make your cell phone ring at the same time as your office phone? Look no further. Vocalocity has created a new streamlined user interface for all end users. Now making changes to your phone's behavior, viewing the dashboard, and contacting technical support is all on one screen, and just a mouse click away.
Administrator/Super User Videos
Add Services
Ever wanted to add an extension or any other feature without calling into the Vocalocity Support Department? Now you can. Vocalocity has made it incredibly simple to add extensions (unlimited, metered, or virtual), virtual mailboxes, conference bridges, call groups, call queues, and even faxes with just a click of the mouse.
| Phone System |
|---|
| Extensions |
| My Inbox |
| Virtual Receptionist |
| Auto Attendants: • With a Phone Menu • Without a Phone Menu • After Hours and More |
| Conference Bridges |
| Call Groups |
| Call Queues |
| Faxes |
| Phone Numbers |
| PBX Settings |
| Reports |
|---|
| Call Queues |
| Call Log Reports |
| Account |
|---|
| Account Information • Billing • Statements • Recent Orders • Credit Card Info • Service Plans • Company Contact |
| Call Queues |
| User Information |
| E-911 Locations |
| Dashboard Settings |
Note: The videos require Adobe Flash Player to be installed in your web browser. Also, some of our longer videos have a table of content listed to help you jump to desired topics. Please allow the entire video to load before trying to use any of the tables of content.
Safari has been noted to have issues (stuttering audio/delayed video) playing the videos. Vocalocity recommends at least Internet Explorer 7 and Firefox 3.